Legal

Privacy Policy

Last updated: 30 March 2026

1. Who we are

Highland Edge is a trading name of T Pearson Consultancy Ltd, a company registered in Scotland. We are the data controller for personal data collected through this website.

  • Contact email: tom@highlandedge.com
  • Website: highlandedge.com

2. What data we collect

We may collect the following personal data:

  • Contact information: name, email address, phone number, and company name when you submit a form, book a call, or contact us directly.
  • Usage data: pages visited, time on site, referral source, device type, and browser. This is collected via Google Analytics (through Google Tag Manager) only if you consent to analytics cookies.
  • Assessment data: responses and scores from the C.L.I.M.B. diagnostic tool, if you choose to complete it.
  • Communication data: content of emails, messages, and call notes from advisory engagements.

3. How we use your data

We use personal data for the following purposes:

  • To respond to enquiries and book discovery calls
  • To deliver advisory services and maintain client relationships
  • To send relevant communications (only with your consent)
  • To understand how visitors use the website and improve it
  • To comply with legal and regulatory obligations

4. Legal basis for processing

Under UK GDPR, we process personal data on the following bases:

  • Consent: analytics cookies, marketing emails, and diagnostic tool submissions.
  • Contractual necessity: processing required to deliver advisory services you have engaged us for.
  • Legitimate interest: responding to enquiries, improving our website, and maintaining business relationships.

5. Cookies

This website uses cookies. Analytics cookies (Google Analytics via Google Tag Manager) are only set if you accept them through our cookie consent banner. For full details, see our Cookie Policy.

6. Third-party services

We use the following third-party services that may process your data:

  • Google Tag Manager and Google Analytics: website analytics (with consent). Data may be transferred to the US under Google's data processing terms.
  • Calendly: appointment scheduling. Subject to Calendly's privacy policy.
  • Brevo: email communications. Data processed in the EU.
  • Google Workspace: email and document storage.

7. Data retention

We retain personal data only as long as necessary for the purposes described above:

  • Enquiry data: 24 months from last contact, unless you become a client.
  • Client data: duration of the engagement plus 6 years (for legal and accounting purposes).
  • Analytics data: 14 months (Google Analytics default retention).
  • Marketing consent: until you withdraw consent.

8. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate data
  • Erase your data (in certain circumstances)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, email tom@highlandedge.com. We will respond within 30 days.

9. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. All data is transmitted over HTTPS. Access to personal data is restricted to authorised personnel only.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):